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Import account job is success but account is imported
Account import is a success and we got response code 200 also but accounts were not imported into Saviynt.
Here is the API response and Importaccountjson:
Jana
Creating a success plan for your community.
Today's Tip Tuesday is about creating a success plan for your community.
A success plan outlines your community's goals and objectives. This will help provide a roadmap for growth and development. A success plan will help community members understand what they can expect to achieve and how they can contribute to the community's overall success.
Sharing some tips on how to get started; it is easy to map out and execute.
Vision & Purpose:
State the community's vision and purpose. Ensure alignment with the organization's goals and values.
Member Engagement:
Set expectations and provide guidelines for participation. This will help promote a sense of belonging.
Content Strategy:
Create a content strategy that helps provide value to your community. Share a mix of educational, entertaining and informative content.
Moderation:
Foster a positive and safe environment. Choose community moderators who are dedicated and will support your members.
Welcome & Onboard Members:
Implement a process for new members to learn about your community objectives and values. Encourage current members to welcome new members. Make it fun and inviting!
Recognize Members:
Give shout outs/recognition of your valuable contributors. Incentivize members to engage by recognizing them.
The beautiful thing about a success plan is that it is not set in stone. You have the ability to reshape/update the plan as you see fit and how your community continues to evolve.
Have fun with it!
Aaron
Can your product ensure that packages with specific license names are avoided?
My company needs to make sure
Jana
🚀 Just Launched: Machine Translation for Knowledge Base
July 8, 2021
Integral to great support for a global business is ensuring they have access to help and documentation regardless of the language they speak. But manually translating all your content is a lot of effort, and one that most companies don’t have the resources for. That’s why we’ve introduced Machine Translation for Vanilla’s Knowledge Base. This is a big feature, so we want to give a bit more context around what it is and address some questions.
What is machine translation and how does it work?
Machine translation is software that automatically translates text from one language to another. There are a couple requirements to get this up and running:
- Enable Vanilla’s Knowledge Base
- Subscribe to one of our available machine translation service providers, Google Translate or DeepL Translator
Once machine translation is enabled you can auto-magically translate your KB articles and support the most popular languages of your user base without having to do any manual work - easy as that!
Can I machine translate my community posts?
We currently have no plans at this time to bring machine translations over to community posts - and there’s a good reason for it.
Our philosophy is that Knowledge Base articles are generally more formal and matter of fact, so they are much easier to translate. Community conversations often contain slang and jargon and you just can’t guarantee that this will translate well via a machine translation service. This can lead to misunderstandings and a potentially poor member experience.
Of course, supporting customers in multiple languages is complex and goes far beyond translation. Adrian Speyer does a deep dive on this topic, so if you have or are working towards a multilingual community, be sure to check out his webinar: Considerations when Building a Multilingual Community, to learn more!
Where do I find more information?
If you don’t already have Vanilla KB enabled but are interested in using it, reach out to your CSM. For more information on this feature, check out the release notes.
Brendan
Community Guidelines
This community has been created so that you can exchange ideas, get support and meet others who share a common interest.
Here are some guidelines:
- Keep your posts relevant to the forum category.
- Please be respectful of others and don’t sweat the small stuff.
- Please do not post any personal information or photos that you wouldn’t want to be seen by the public.
- Do not post hateful or illegal content. Do not post copyrighted material without proper attribution.
- SPAM will not be tolerated.
- Use private messages to chat with moderators or other members in private.
In summary: be polite, enjoy yourself, and help us build a great community.
System
I was auto-renewed after having attempted to cancel my account
Hi there, it seems my subscription was auto-renewed when I went through the process of cancelling. Can you help?
Derrick