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Appearance Settings
Customizing Your Forum’s Appearance Your community should have a unique look and feel to match your website, app or product. The appearance section of your Dashboard lets you control how your community forum will look. Site Title and Logo In your Dashboard under Appearance > Banner you can set the following: Home page…
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Custom Theme
Customize Theme Vanilla’s base theme HTML can be modified and CSS can be overriden. In order to modify a Vanilla theme, you must posses good knowledge of HTML and CSS. Please consult the Vanilla Forums Theme Guide for detailed theming instructions. Using Web Fonts The easiest way to change the font in the base theme is to…
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Emails
Email Appearance You can choose between sending plaintext or HTML emails. The difference is that HTML emails can include colors, images and other styling while plaintext emails are, well, plain text. HTML emails can be enabled or disabled from the dashboard by navigating to the ‘Email’ link in the panel. From there, you…
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Accessibility
Overview We strive for maximum accessibility in our product design and take defects in it seriously. Our applications are developed with WCAG 2.0 level AA compliance in mind. Key points Our default UI is primarily text-based and high-contrast. Our interface is keyboard-friendly. We limit the use of colors, images, and…
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Moderation
Moderation Overview Vanilla tries to make moderation easy by giving you access to many moderation features through the public UI and by inviting members to participate in reporting abuse. Managing Users In the Dasboard under the Moderation Tab, you’ll be able to lookup users. Clicking on the pencil icon will let you edit a…
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Reporting
What is Reporting? Reporting is a way for members to bring moderators’ attention to content that they believe is inappropriate. “Report” is an option under “Flag” in the Reactions available under each post. Reporting a post Go to Flag → Report in the Reactions menu at the end of the post. A popup box will prompt you to add…
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Warning and Notes
What are Warnings? Warnings can be given to users by moderators for behavior that is not appropriate in the community. Warnings use a points system that increases a user’s warning level with successive warnings until the warnings expire. Once users reach certain points thresholds they can be jailed or banned. What are…
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Dashboard Analytics
What Are Vanilla Analytics? Vanilla comes with analytics allows forum administrators to review vital activity on their forums over a specific time periods. How to use Vanilla Statistics The Vanilla Statistics plugin is a display layer for the data that is sent to our analytics server. We generate and present you with the…
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Advanced Analytics
Analytics Overview Available on certain plans as an add-on, Advanced Analytics give you further insights into your community. Metrics: Metrics a single number that quantify something for the selected time range. Leaderboards: Leaderboards are tables showing the ranking of specific items for the selected time range. The…
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Getting started with a new community
This article was created from a community discussion. Welcome to Vanilla! We’re glad to have you as a customer (or user!) and we’re eager to help make your community a success. This section is designed to give you a jump-start in that direction and is intended for first-time or novice Vanilla administrators. First Steps If…