Today's Tip Tuesday is about creating a success plan for your community. A success plan outlines your community's goals and objectives. This will help provide a roadmap for growth and development. A s…
When Eric Stieg interviewed for a community role, he didn’t expect a question about KPIs to turn into one of his most memorable conversations. The interviewer asked: What’s the most important KPI for …
Online communities have traditionally been seen as the place people go when they hit a wall—a digital help desk for solving problems and moving on. Useful? Absolutely. Memorable? Not so much. But what…
Account import is a success and we got response code 200 also but accounts were not imported into Saviynt. Here is the API response and Importaccountjson:
Good community managers know that the health of their community isn’t just about member count—it’s about meaningful engagement. This why the problem of “lurkers”—members who regularly browse and read …
Did you know that we launched a Jira integration this past year? I've been at Vanilla and now Higher Logic for nearly 8 years and I have lost track of how many times I was asked if we supported a Jira…
Zapier Trigger - Points Earned You can now log user points in 3rd party tools such as Rybbon, Pointagram and more, to allow users to monetize points and earn rewards for their community contributions.…
Autocompletes for Chart Filters Chart filters have been added to include search autocompletes, allowing you to select available options for each filter. This will reduce complexity and human error whe…
Per Discussion Analytics Drill Downs You can now get analytics insights and metrics on individual discussions. Understand how engaged community members are with a specific post, see how important anno…
